CRM - Customer Relationship Management
Capture important insights about your customers
CRM systems are nothing more or less than the tool you need to support your business to fulfil the goals and objectives, and ultimately to grow.
With the variety of different CRM systems available in the market, it is difficult to choose one.
But one thing is true: there isn’t a one-fits-all system.
Accedor has long-term expertise in implementing CRM systems to a range of company sizes, across different sectors.
We will, not only help you define the best CRM solution for your company, but also implement it, and when necessary, customize it for you.
What is a CRM system?
Customer Relationship Management (CRM) is a system that collects and organise information about your customer and prospects.
With the data collected, the system produces insights and reports, helping you and your team to better interact with your customers.
The data collected are for example customers’ purchase history, website pages they visit, e-mails exchanged and much more; This is organised in a way that helps your Sames and Marketing team to improve business relationships with your customers, ultimately increasing customer retention, driving sales growth.
There is a range of CRM systems in the market; some of them are even free.